TERMS OF SERVICE

Last updated: May 14, 2025

Please read these Terms of Service ("Terms") carefully before using qslcards.hamradioduo.com (the "Service"). The Service is operated by Dataspice LLC ("Dataspice," "we," "our," or "us"), a limited liability company organized under the laws of the State of Alabama, USA and based in Madison, Alabama.

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not access or use the Service.

1. Eligibility

  • You must be at least 13 years old. If you are between 13 and 18, you may use the Service only with the consent of a parent or legal guardian who is also bound by these Terms.
  • You must hold a valid FCC amateur‑radio license. We do not independently verify license status and rely on your representation.

2. Accounts & Registration

  • You may need to create an account. Keep credentials confidential.
  • You are responsible for all activity that occurs under your account.
  • We may suspend or terminate accounts for violation of these Terms.

3. Credits, Payments & Refunds

  • Credits. You pre‑pay for "Credits" using our payment processor (currently Stripe). Each QSL card you send consumes one Credit.
  • Non‑transferable. Credits cannot be transferred or resold.
  • Refund window. You may cancel and receive a full refund until 11:59 p.m. Central Time on the calendar day after you purchase the Credits or place an order, whichever is later. After that time, our third‑party fulfillment provider begins processing and we can no longer cancel.
  • Happiness guarantee. If you are unsatisfied for any reason, contact us at michael@dataspice.dev within a reasonable period after your first few mailings and we will, at our discretion, reprint or re‑credit the affected cards or refund the unused portion of your Credits. This guarantee does not apply to bulk orders placed and used in full over an extended period.
  • Taxes. Currently we do not collect sales tax. You are responsible for any applicable taxes.

4. User Content

  • You retain all rights in photos, artwork, text, or other materials you upload ("User Content").
  • You grant us and our third‑party fulfillment provider a limited, worldwide, royalty‑free license to use, copy, reproduce, and distribute your User Content solely to operate, improve, and fulfill orders through the Service.
  • You represent that you own or have the right to use the User Content and that it does not infringe any third‑party rights.

5. Fulfillment & Third‑Party Services

  • We transmit mailing addresses and print files to an unaffiliated print‑and‑mail provider to fulfill your orders.
  • Delivery dates are estimates only. Postal delays or losses are outside our control. If a card is lost or damaged, contact us and we will reprint or re‑credit at our discretion.
  • We are not liable for acts or omissions of third‑party providers.

6. Prohibited Conduct & Content

You may not:

  • Use the Service for unlawful, obscene, defamatory, or harassing content;
  • Violate any FCC or postal regulations;
  • Upload content you do not have the right to use;
  • Attempt to interfere with the Service or access it using automated means; or
  • Send mass mailings unrelated to amateur radio without consent.

We may remove content or suspend accounts at any time, with or without notice.

7. Service Availability

  • The Service is provided on an "as‑is" and "as‑available" basis. We do not guarantee uninterrupted or error‑free operation and provide no service‑level agreement.
  • We may modify, suspend, or discontinue any part of the Service at any time without liability.

8. Disclaimers

To the fullest extent permitted by law, Dataspice disclaims all warranties, express or implied, including fitness for a particular purpose. Your use of the Service, and reliance on printed materials delivered through it, is at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law, Dataspice's total liability arising out of or related to the Service will not exceed the greater of (a) US $25 or (b) the amount you paid to us for Credits in the 12 months before the claim arose. We will, however, honor the Happiness Guarantee described in Section 3.

10. Indemnification

You agree to indemnify and hold harmless Dataspice from any claims, damages, or expenses (including attorneys' fees) arising out of your breach of these Terms or your User Content.

11. Termination

We may terminate or suspend your access at any time. Upon termination, unused Credits will be refunded at our discretion according to the Happiness Guarantee.

12. Governing Law & Venue

These Terms are governed by the laws of the State of Alabama, without regard to conflict‑of‑laws rules. You and Dataspice consent to exclusive jurisdiction and venue in the state and federal courts located in Madison County, Alabama.

13. Changes to Terms

We may update these Terms at any time by posting the revised version on the Service. Continued use after changes become effective constitutes acceptance. Material changes will be highlighted for at least 30 days.

14. Assignment

We may assign these Terms and our rights and obligations to a successor in connection with a merger, acquisition, asset sale, or similar transaction. You may not assign your rights without our prior written consent.

15. Contact

For questions about these Terms, email michael@dataspice.dev.

Thank you for using qslcards.hamradioduo.com!