Privacy Policy

This Privacy Policy describes how QSL Cards ("we", "our", or "us") collects, uses, and shares your personal information when you use our website and services for designing, customizing, and sending QSL cards for ham radio operators.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us when you:

  • Create an account (name, email, callsign)
  • Design QSL cards (images, text, design elements)
  • Add contact information for QSL recipients (callsigns, names, addresses)
  • Create log entries (callsign, date, time, band, frequency, mode, state, RST information, comments)
  • Make payments (billing information, payment details)
  • Contact customer support

1.2 Information We Collect Automatically

When you use our services, we automatically collect certain information, including:

  • Usage data (pages visited, features used, time spent)
  • Device information (browser type, operating system, IP address)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and fulfill orders for QSL cards
  • Communicate with you about your account and orders
  • Send you technical notices, updates, and administrative messages
  • Respond to your comments and questions
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

3. Sharing Your Information

We may share your information with:

  • Third-party service providers who perform services on our behalf (printing, mailing, payment processing)
  • Professional advisors (lawyers, accountants, insurers)
  • Government authorities when required by law

We do not sell your personal information to third parties.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing, correcting, or deleting your personal information
  • Restricting or objecting to our use of your personal information
  • Receiving a copy of your personal information in a structured, machine-readable format
  • Withdrawing consent at any time, where we rely on consent to process your personal information

To exercise these rights, please contact us using the information provided below.

6. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected personal information from a child under 13, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at michael@dataspice.dev.

Last updated: May 14, 2025